The cable connecting the broadband home router to the fios optical network terminal ont is connected securely.
Fios internet not working red light.
Using the my fios app select.
Unplug the power cord to your router for 15 seconds and then plug it back into the electrical outlet.
Restarting rebooting your router or set top box resets your device and often fixes the problem.
Pressing and holding the red reset button located on the back of the fios router will restore the router to the factory default settings shown on the label located on the side of your router.
The broadband home router is plugged directly into a working electrical wall outlet not a power strip and the power cord is connected securely on both ends.
If you have verizon hsi service check to make sure you installed filters on all phone devices including fax machines and answering machines and make sure you do not have a.
Your ont may be mounted on a wall in your garage a closet or outside.
Give the router some time to connect to the internet and wait until the internet light becomes steady white.
If changing the location doesn t help signal strength and if you are currently using the fios advanced wi fi router mi424wr rev.
The best way to troubleshoot internet or tv problems is a reboot.
To manually reset your router.
Attempt to connect to the internet if rebooting your router didn t solve the issue check your dsl hardware to determine if your router is connected to the internet.